News for 'Customer Service Points'

LPG Crisis Triggers Reverse Migration Across Cities

LPG Crisis Triggers Reverse Migration Across Cities

Rediff.com2 Apr 2026

'It would be similar to what happened during COVID-19.' 'They are not just losing income, but being pushed into distress.'

Wipro's AI-Data Centre Solution to Boost Enterprise AI Adoption

Wipro's AI-Data Centre Solution to Boost Enterprise AI Adoption

Rediff.com20 Mar 2026

Wipro has launched its AI-Data Centre solution, integrating NVIDIA's AI Enterprise platform, to accelerate enterprise-scale AI adoption and modernise data centre environments.

IndiGo CEO Pieter Elbers Resigns With Immediate Effect

IndiGo CEO Pieter Elbers Resigns With Immediate Effect

Rediff.com10 Mar 2026

IndiGo CEO Pieter Elbers has resigned three months after the airline experienced significant operational disruptions. Managing Director Rahul Bhatia will temporarily assume management responsibilities.

Multi-City Air Ticket Scam Busted: Mastermind Arrested

Multi-City Air Ticket Scam Busted: Mastermind Arrested

Rediff.com5 days ago

Four individuals have been arrested for allegedly running a sophisticated cyber fraud operation, duping people with fake discounted air tickets across multiple cities. Police recovered a substantial amount of cash and luxury items from the accused.

TCS Q4 net profit jumps 12% to Rs 13,718 cr; adds 2k employees as layoffs end

TCS Q4 net profit jumps 12% to Rs 13,718 cr; adds 2k employees as layoffs end

Rediff.com5 days ago

Tata Consultancy Services (TCS) announced a 12.22 per cent increase in its net profit for the March quarter, reaching Rs 13,718 crore, alongside a 9.64 per cent rise in revenue from operations.

Bank of India Held Liable for ATM Fraud, Ordered to Pay Compensation

Bank of India Held Liable for ATM Fraud, Ordered to Pay Compensation

Rediff.com9 Mar 2026

The State Consumer Disputes Redressal Commission has directed Bank of India to compensate a senior citizen for losses incurred due to unauthorized ATM transactions, citing deficiency in service and failure to adhere to security protocols.

NVIDIA CEO: AI Driving Trillion-Dollar Infrastructure Boom and Blue-Collar Job Creation

NVIDIA CEO: AI Driving Trillion-Dollar Infrastructure Boom and Blue-Collar Job Creation

Rediff.com11 Mar 2026

NVIDIA CEO Jensen Huang argues that Artificial Intelligence is driving the largest infrastructure buildout in human history, requiring trillions of dollars in investment and creating significant demand for skilled blue-collar labour.

Jio Payments Bank Enables UPI Cash Withdrawals at Touchpoints

Jio Payments Bank Enables UPI Cash Withdrawals at Touchpoints

Rediff.com17 Mar 2026

Jio Payments Bank introduces UPI-based cash withdrawals at business correspondent touchpoints, enhancing financial inclusion and simplifying access to cash for rural and semi-urban customers.

Gulf War: Stocks That Tanked The Most

Gulf War: Stocks That Tanked The Most

Rediff.com15 hours ago

West Asia conflict triggers sharp sell-off in Indian markets, with realty, banking and auto stocks leading losses amid energy shock fears.

Ready-to-eat foods fill qcom baskets amid LPG curbs

Ready-to-eat foods fill qcom baskets amid LPG curbs

Rediff.com6 Apr 2026

Quick commerce platforms are experiencing a significant increase in demand for ready-to-eat food items as urban households face disruptions in cooking gas supply and a temporary outflow of migrant domestic help.

Tesla Stalls in India as BYD, VinFast Race Ahead

Tesla Stalls in India as BYD, VinFast Race Ahead

Rediff.com4 days ago

Despite India's electric passenger vehicle market experiencing an 83.6% year-on-year surge in FY26, new foreign entrants VinFast and BYD have significantly outpaced Tesla, which struggles with high import duties, a limited retail footprint, and a lack of local manufacturing commitment.

Tata Power and Salesforce Join Forces to Boost Renewable Energy Solutions

Tata Power and Salesforce Join Forces to Boost Renewable Energy Solutions

Rediff.com6 Mar 2026

Tata Power collaborates with Salesforce to digitally transform its rooftop solar, EV charging, and smart home solutions businesses, aiming to enhance customer engagement and operational efficiency.

What's Inside The Rs 3 Crore Oscar Swag Bag?

What's Inside The Rs 3 Crore Oscar Swag Bag?

Rediff.com16 Mar 2026

Awarded to select nominees and winners, the 2026 Everyone Wins Oscar swag bag includes luxury vacation stays in Ibiza and Lapland worth $65,000, a $25,000 facial plastic surgery voucher from a New York-based surgeon, and even a custom prenuptial agreement service, among several other high-end gifts.

AI-Driven Productivity Gains Reshape Tech Hiring and Cause Job Insecurity

AI-Driven Productivity Gains Reshape Tech Hiring and Cause Job Insecurity

Rediff.com6 Apr 2026

TeamLease Digital CEO Neeti Sharma discusses how AI is driving a structural reset in the tech industry, leading to layoffs, reshaping hiring practices, and increasing job insecurity.

What Oracle Layoffs Signal For Techies

What Oracle Layoffs Signal For Techies

Rediff.com2 Apr 2026

For engineers across the country, the Oracle job cuts served as a rude reminder of what the AI era has in store for the tech world.

Compensation: What Digital Fraud Victims Must Know

Compensation: What Digital Fraud Victims Must Know

Rediff.com23 Mar 2026

Customers will qualify for compensation even if they mistakenly share the OTP.

Atanu Chakraborty Reveals Reasons for His Resignation as HDFC Bank Chairman

Atanu Chakraborty Reveals Reasons for His Resignation as HDFC Bank Chairman

Rediff.com31 Mar 2026

Former HDFC Bank chairman Atanu Chakraborty cites misselling of AT-1 bonds and underperformance as key reasons for his resignation, dismissing personal differences as a major factor.

GST collections rise 9% to over Rs 2 lakh cr in March, third highest in FY26

GST collections rise 9% to over Rs 2 lakh cr in March, third highest in FY26

Rediff.com1 Apr 2026

India's GST revenues experienced significant growth in March, reaching pre-tax cut levels, driven by increased imports and domestic sales. The report analyses the impact of tax rate changes and provides insights into future trends and economic stability.

Atanu Chakraborty Flags Governance Gaps at HDFC Bank

Atanu Chakraborty Flags Governance Gaps at HDFC Bank

Rediff.com31 Mar 2026

'My resignation is a larger governance and governance-plus kind of an issue, which the board of directors of the bank should be introspecting.'

India-China border trade via Lipulekh Pass to resume after 6 yrs

India-China border trade via Lipulekh Pass to resume after 6 yrs

Rediff.com20 Mar 2026

Border trade between India and China through the Lipulekh Pass in Uttarakhand's Pithoragarh district is set to resume this year after a six-year hiatus due to the COVID-19 pandemic.

IndiGo moves Delhi HC seeking Rs 900 crore Customs duty refund

IndiGo moves Delhi HC seeking Rs 900 crore Customs duty refund

Rediff.com13 Dec 2025

InterGlobe Aviation, the operator of IndiGo, has approached the Delhi high court seeking a refund of over Rs 900 crore it claims to have paid as Customs duty on aircraft engines and parts re-imported into India after overseas repairs. The petition came up for hearing on Friday before a bench of Justices Prathiba M Singh and Shail Jain.

RBI's New Rules: BIG Changes From April 1 for OTP, Cards, Online Payments

RBI's New Rules: BIG Changes From April 1 for OTP, Cards, Online Payments

Rediff.com1 Apr 2026

From April 1, 2026, the Reserve Bank of India's new authentication directions modernise how every digital payment you make must be verified -- and place the burden of security squarely on your bank, not on you.

India's EV market surges in FY26, driven by strong year-end push

India's EV market surges in FY26, driven by strong year-end push

Rediff.com2 Apr 2026

India's electric vehicle (EV) market experienced a significant surge in financial year 2025-26 (FY26), with e4W registrations nearly doubling and e2Ws growing by over 20%, propelled by expanding charging infrastructure, diverse model launches, and accessible financing.

Sunil Mittal set to step down as Airtel Africa chairman

Sunil Mittal set to step down as Airtel Africa chairman

Rediff.com26 Mar 2026

Sunil Bharti Mittal, 68, will retire as chairman of Airtel Africa in July after the conclusion of this year's annual general meeting (AGM), the board of the African arm of India's second-largest telecom service provider Bharti Airtel said in a statement to the exchanges on Wednesday.

RBI looks to ban sales incentive to bank staffers from third party

RBI looks to ban sales incentive to bank staffers from third party

Rediff.com12 Feb 2026

In a move aimed at curbing the mis-selling of financial products, the Reserve Bank of India (RBI) has proposed banning incentives paid to bank staffers by third parties such as insurance companies and mutual fund houses for selling their products and services. It has also proposed that banks must ensure their user interfaces do not deploy "dark patterns" to lure customers.

How Uttarakhand GST Officials Used Undercover Firms to Expose Tax Evasion

How Uttarakhand GST Officials Used Undercover Firms to Expose Tax Evasion

Rediff.com19 Mar 2026

Uttarakhand GST officials conducted an elaborate undercover operation, creating fake firms to expose a company evading over Rs 150 crore in taxes.

HDFC Bank CEO: 'We Requested Chakraborty To Spell Out The Issues'

HDFC Bank CEO: 'We Requested Chakraborty To Spell Out The Issues'

Rediff.com30 Mar 2026

'When there is such an elaborate and a strong process, one would have expected anyone to either place the issues so that they can be addressed or go to the regulator and probably tell them rather than creating a kind of uncertainty for the stakeholders.

Anthropic Study: AI Impact on Hiring of Younger Workers

Anthropic Study: AI Impact on Hiring of Younger Workers

Rediff.com6 Mar 2026

A new study by AI firm Anthropic reveals that while AI hasn't caused widespread unemployment, it has slowed hiring for younger workers in AI-exposed roles. The study also highlights the gap between AI's theoretical capabilities and actual deployment, and the ongoing conflict between Anthropic and the US government over AI weaponisation.

RBI focuses on better customer service

RBI focuses on better customer service

Rediff.com8 Sep 2011

'Prevention is better than cure' seems to be the focal point of the latest action points of the Reserve Bank of India (RBI) in the Annual Conference of Banking Ombudsman. So, the apex bank is looking at setting a template of good customer service that will prevent consumer grievance.

IndiGo to face pressure from fuel price spike: Moody's

IndiGo to face pressure from fuel price spike: Moody's

Rediff.com17 Mar 2026

IndiGo airline will face near-term pressure on profitability from rising fuel prices following the escalation of conflict in West Asia, though it is likely to pass on higher costs to passengers over time because its ticket booking cycle is relatively short, according to a report by Moody's Ratings.

Skye Air Raises $9M to Fuel Hyperlocal Drone Delivery Growth

Skye Air Raises $9M to Fuel Hyperlocal Drone Delivery Growth

Rediff.com11 Mar 2026

Skye Air Mobility has raised USD 9 million in a Series B funding round to expand its hyperlocal drone delivery services across key metropolitan markets in India.

India's EV Transition On Right Track, But Miles To Go

India's EV Transition On Right Track, But Miles To Go

Rediff.com27 Feb 2026

Government schemes such as the PM E-Drive initiative, with allocations of around Rs 2,000 crore for charging points deployment, are helping accelerate rollout

'As AI grows, legacy will compress': Noshir Kaka, McKinsey

'As AI grows, legacy will compress': Noshir Kaka, McKinsey

Rediff.com13 Mar 2026

'The reality is that every one of us will be pushed to learn and relearn faster than ever before. Some people will rise to that challenge. Some may not. But the opportunity itself is massive,' says Noshir Kaka, senior partner, McKinsey.

AI-Skilled Graduates Make Up 60% Of TCS Fresher Hiring

AI-Skilled Graduates Make Up 60% Of TCS Fresher Hiring

Rediff.com2 Mar 2026

'A prime hire can have a salary as high as Rs 11 lakh at the entry level and above.'

These carmakers are the best in customer service

These carmakers are the best in customer service

Rediff.com30 Oct 2015

Maruti Suzuki has topped the after-sales customer service satisfaction.

Air India tickets to get costlier as airline levies fuel surcharge

Air India tickets to get costlier as airline levies fuel surcharge

Rediff.com11 Mar 2026

Air India and Air India Express are introducing a fuel surcharge on domestic and international flights due to rising jet fuel prices, impacting travel costs for passengers.

Trump Won't Decide What Happens Next In The War

Trump Won't Decide What Happens Next In The War

Rediff.com2 Apr 2026

'The next two to three weeks will not be decided in Washington.' 'They will be decided in Tehran, in whatever calculation Iran makes about the costs of continued resistance against the costs of appearing to have yielded.'

Claude AI Experiences Another Outage

Claude AI Experiences Another Outage

Rediff.com3 Mar 2026

Anthropic's Claude AI chatbot experienced a second outage within 24 hours, impacting users in various regions. The disruption follows a previous outage and comes amid scrutiny over the AI's capabilities and potential uses.

LPG Shortage Triggers Small Business Crisis

LPG Shortage Triggers Small Business Crisis

Rediff.com14 Mar 2026

'Why are the political leaders saying everything is normal?'

Infosys partners with Anthropic for AI solutions

Infosys partners with Anthropic for AI solutions

Rediff.com17 Feb 2026

Infosys on Tuesday announced a strategic collaboration with American artificial intelligence company Anthropic to develop and deploy advanced enterprise AI solutions for companies across telecommunications, financial services, manufacturing, and software development.